Privacy Policy

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This policy sets out how Midlands Websites collects, uses and looks after your personal data when you visit this website or get in touch with us.

 

1. Who we are

Midlands Websites Website: www.midlandswebsites.co.uk Email: [your email here]

We are the data controller for any personal data described in this policy.

 

2. Information we collect

We may collect:

• Your name

• Email address

• Phone number

• Business name

• Website address (if you have one)

• Anything else you tell us via a form, email or message

• Technical details such as your IP address and browser

• Website usage information, gathered through cookies (see section 8)

 

3. How we get this information

We collect data when you:

• Submit an enquiry or contact form

• Ask us for a quote or a review of your current website

• Book or pay for a service

• Email, call or message us directly

• Browse our website (cookies)

 

4. What we do with it

We use your data to:

• Reply to your enquiry

• Put together a quote or website review

• Deliver any service you've bought from us

• Keep you updated on your project

• Improve our website and how we work

• Meet our legal obligations

• Let you know about services that might be useful to you

 

We NEVER sell your data.

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5. Our legal basis for using it

• Contract — where we need it to provide a service you've asked for

• Legitimate interest — responding to enquiries, improving our service

• Legal obligation — where the law requires it

• Consent — for cookies and any marketing you've opted into

 

6. Keeping your data safe

We store your data securely and take reasonable steps to protect it.

We sometimes rely on third-party services to help run our business, for example:

• Website hosting and form providers

• Email services

• Payment processors

These providers only process your data on our behalf.

 

7. How long we keep it

We hold onto your data until you ask us to remove it, or until you unsubscribe from our mailing list.

 

8. Cookies

Our site uses cookies to:

• Keep the site working properly

• Understand how it's being used

• Help us improve performance

Where the law requires it, we'll ask for your consent before using any non-essential cookies. You can manage or block cookies through your browser settings at any time.

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9. Your rights

You can ask us to:

• Show you the data we hold on you

• Correct anything that's wrong

• Delete your data

• Restrict how we use it

• Stop using it for a particular purpose

• Send your data to you or another provider

To use any of these rights, email us at [your email here].

 

10. Not happy with how we've handled things?

You can raise it with the Information Commissioner's Office (ICO): www.ico.org.uk

11. Updates to this policy

We may update this policy from time to time. Check back here for the latest version.